Reference

Terms Conditions That Govern Your Account

Before you open an account with ful500, these terms set out what you agree to and what we commit to in return.

Account access rulesDANA, OVO, GoPay payment termsEligibility by local lawAccount security obligationsPolicy update notice
ful500 Terms Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Our support team is available around the clock via live chat on ful500. Raise any question about account terms, payment conditions, or eligibility directly in the chat window.
Email Support For written queries about these terms — including requests to update account details or dispute a transaction — send us an email and we will respond within one business day.
Account Help Centre The help centre on ful500 covers common questions about account rules, DANA, OVO, and GoPay payment steps, and what to do if your account access is restricted.
ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only the account information needed to verify your identity and process payments. Your DANA, OVO, or GoPay details are never stored on our servers — transactions route through each wallet's own secure channel.

Cookie Use

We use session cookies to keep your account logged in and preference cookies to remember your language and display settings. You can manage cookie preferences through your browser settings at any time.

Retention Policy

Account records are retained for as long as your account is active and for a period after closure as required by applicable regulations. You may request a summary of the data we hold by contacting support.

Change Requests

To update your registered email, phone number, or linked wallet, contact our support team via live chat or email. Identity re-verification is required before any sensitive account detail is changed.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, payment conditions, and how to get changes made to your account.

These terms apply to anyone who opens an account on ful500. Access is available only where permitted by local law, and you confirm eligibility when you register.

Yes — DANA, OVO, and GoPay are the primary payment rails on ful500. Each wallet must be verified and active in your name before deposits or withdrawals can be processed.

We will notify you by email if your account is suspended. Any balance held will be reviewed under our standard withdrawal process, and you can contact support to understand the reason and next steps.

Contact our support team via live chat or email with your registered account details. We will provide a summary of the data we hold within a reasonable timeframe as required by applicable rules.

We post an update notice on ful500 and may send an email to your registered address. Continuing to use your account after the effective date means you accept the updated terms.

You can request account closure through our live chat or email support. Any remaining balance will be processed to your verified DANA, OVO, or GoPay wallet before the account is closed.